Thank you for your recent inquiry for computer service with Guardian Computer Support. We would like to receive your valuable opinion about our response to your online inquiry and our customer service. 1a. Your Experience with our Web Site, Online Inquiry and Response Excellent Good Average Poor The timeliness of our response to your online inquiry? The completeness of the answers to your inquiry? Your overall experience with our online inquiry and response? Your overall exeprience with our web site? If you have spoken to a live customer representative please precede to section 1b, else please precede to answering the questions in section 2. 1b. Your Experience with our Live Customer Service Respresentative Excellent Good Average Poor Knowledge and competence of your customer service representative? Response time of your customer service representative to your inquiry? Overall experience with your customer service representative? 2. Why haven't you used our services? How can we get your business now? Should we contact you? --- Yes No Comments: Company Name: Type of Hardware/Software: Your Name: Phone: Your e-mail address: Thank You!