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- High Quality Service Delivery
- Maximum Up Time for Mission
Critical Computers
and
Networks
- Hardware and Software
Support
- Peripheral & Printer
Support
- OnSite Preventative Maintenance
Visits
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Guard
against downtime with a service agreement for your servers, network,
printers, laptop and desktop computers from Guardian. Continue
Be
Prepared for Downtime
Keep your network and systems operational with technicians,
parts and all the resources necessary standing by to respond quickly.
Same as the manufacturer's warranty or service plans Guardian is standing
by to keep your computers, peripherals and networks running smoothly.
Don't wait until there is a problem,
be prepared now with a service agreement that includes all parts,
travel and labor. Looking for a technician when you have a problem
is not the best thing to do when your conducting business. Downtime
is very expensive for most professional organizations. Guardian offers
onsite global service throughout North and South America, Europe,
Middle East and Asia. Service programs for over 20,000 computer and
network products.
Fixed Monthly Cost
For a
fixed monthly fee we repair problems that come up with any covered
software or hardware. Our program includes a fixed monthly amount
that includes the cost of parts, labor and support. Certified exact
replacement or upgraded parts are used in all systems.
When
you have a problem you call directly to Guardian's Support Center
were your call is answered directly by a support call coordinator.
Our standard plan guarantee's you'll talk to a technician within 30
minutes and the technician will be at your office no later than 4
hours from the time a technician is dispatched. This service includes
all labor, parts and travel. Our Premier Technical Support plan which
can be added to an onsite program includes 24/7 technical support
live chat is designed to provide two minutes or less average speed
of answer.
Guardian's proprietary call tracking system allows Service Management
to follow the progress of your call until it is resolved. Each step
of every call has a built-in time frame for completion of the task
which helps them insure your needs are quickly resolved.
Multivendor
Support
One vendor, one call. Guardian offers full service and support for
thousands of computer products, including systems from Sun, Dell,
Hewlett-Packard, IBM, Cisco, Compaq, Apple and many more. Customers
can have the convenience and cost savings of dealing with one vendor
for all of their information technology products. Continue
Home Computer
Service & Support Computer
Repair
Onsite
Computer Maintenance Computer
Service Contract Printer
Repair
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