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Guard
against downtime with comprehensive availability services with
Windows NT Server Support from Guardian.
One
Call to One Company
Windows NT Server Support Program is offered on-site nationwide
throughout North America. Maintenance service programs for Intel
class Windows NT servers include the server hardware and the
Windows NT server operating system.
Quality Service Since 1982
Guardian's staff of support specialists, on-site field engineers
and certified consultants are highly skilled professionals.
Each will give you the support you need to successfully maintain
your mission-critical NT Server. Your call will be answered
directly by your assigned support specialist or call coordinator.
Your assigned support specialist will own your support issues
through resolution. Guardian's proprietary call tracking system
allows Service Managers to follow the progress of your call
until it is resolved. Each step of every call has a built-in
time frame for completion of the task which helps them insure
your needs are quickly resolved.
Fixed
Monthly Cost
Our program includes a fixed monthly amount that includes the
cost of parts, labor and preventative maintenance visits. Certified
exact replacement or upgraded parts are used in all Intel class
servers.
Multivendor
Computer Support
One vendor, one call. Guardian offers full service and support
for thousands of computer products, including systems from Sun,
Digital, Hewlett-Packard, IBM, Compaq, and more. Customers can
have the convenience and cost savings of dealing with one vendor
for all of their information technology products.
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