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- High Quality Service Delivery
- Maximum Up Time for
Mission Computers
and
Networks
- Hardware and Software
Support
- Peripheral & Printer
Support
- On-Site Preventative
Maintenance Visits
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Guard against
downtime with a Maintenance Agreement for your Servers, Networks, printers and
desktop workstations from Guardian.
Be Prepared for Downtime
Keep your network and systems operational with technicians, parts and all
the resources necessary standing by to respond quickly. Similar to an
insurance policy we will be standing by to keep your computers, peripherals
and networks running smoothly. Don't wait until there is a
problem, be prepared now with a service agreement that includes all parts
and labor. Looking for a technician when you have a problem is not the
smartest thing to do when your running a business and downtime is
expensive. Guardian offers on-site nationwide service throughout North
America. Maintenance service programs for 15,000 computer products.
Fixed Monthly Cost
For a fixed
monthly fee we repair problems that come up with any covered software or
hardware. Our program includes a fixed monthly amount that includes the
cost of parts, labor and support. Certified exact replacement or upgraded
parts are used in all systems.
When you need service
you call directly to Guardian's Support Center were your call is answered
directly by a call coordinator. Our standard plan guarantee's you'll talk
to a technician within 30 minutes and he'll be at your office no later than
4 hours from the time a technician is dispatched. This service includes all
labor, parts and travel. There normally is a minimum of $80 to $100 per
month per location.
Guardian's proprietary call tracking system allows Service Managers to
follow the progress of your call until it is resolved. Each step of every
call has a built-in time frame for completion of the task which helps them
insure your needs are quickly resolved.
Multivendor Computer Support
One vendor, one call. Guardian offers full service and support
for thousands of computer products, including systems from Sun,
Digital, Hewlett-Packard, IBM, Compaq, and more. Customers can
have the convenience and cost savings of dealing with one vendor
for all of their information technology products. More
Home Computer Service &
Support Computer
Repair Continue
On-Site Computer Maintenance
Computer
Service Contract Printer Repair
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