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Benefits
-
Same service from Sun Microsystems for 20-50% less
- Call
a different phone number for a big savings. If we can't
solve the problem immediately Sun authorized personnel
are there to back us up if needed.
- On-site
coverage
- Provides
the security of knowing that your system is covered with
comprehensive support, delivered by top-notch field engineers
through out North America.
- Same
response your use to Platinum, Gold or Silver
- Guardian
Platinum service provides 2 hour on-site response.
- Guardian
Gold service provides 4 hour on-site response.
- Guardian
Silver provides same as Sun
- Same
coverage your use to Platinum, Gold or Silver
- Remote
diagnostic service
- Provides
fast problem diagnosis which increases your system uptime
- Maximizes
high availability and minimizes disruption in IT operations
with sophisticated diagnostic tools
- One
central toll-free number to call for all your service needs
- Eliminates
confusion about whom to call for each service problem
- Known,
budgetable monthly payment
- Simplifies
planning and budgeting for repair expenses
- Support
for over 4,000 multi-vendor products
- Allows
coverage of the entire computer operation, for both your
servers and peripherals. More
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