Sun Microsystems Service & Support (cont.)

• Platinum
  
  
• Gold
  
  
• Silver
  
  
• On-Site Coverage
  
  
• Remote Diagnostics
  
  
• Hardware and Solaris
  Technical
  Support
  
  
• Dedicated Spare Parts
  
  
• Certified Spare Parts
  
  
• On-Site Preventative Maintenance Visits

More than just Sun Service Multivendor Service on 4000 different computer products

Choosing Guardian on-site service eliminates the confusion of dealing with several vendors. It increases the confidence that your equipment is supported by experts who know your computer operation, minimizing any costly interruptions to daily operation.

Hundreds of organizations rely on Guardian for comprehensive, focused IT services and support.  As an established high-technology Provider, with an extensive portfolio of services and exceptional engineering experience, Guardian is unmatched when it comes to implementing, maintaining, and optimizing your IT investment. 

We are committed to providing coordinated support across multivendor platforms, technologies, and geographical boundaries. We balance our global reach with close attention to local needs. We are always working to improve operations and keep customer satisfaction high.

Certified Spare Parts
All parts are certified by a support specialist even before they are put in our distribution center ready for your system's needs. When a new client has us support their server, parts are strategically shipped to one of Guardians parts distribution centers.

Dedicated Spare Parts
In some cases dedicated spare parts are placed either at the local service center or at the clients site. These parts are used only for that client's equipment. Dedicated spare parts is an option that normally increases the monthly fee and must be specified on the maintenance support agreement.  More

Service Center Locations

Systems Supported

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